BUSINESS & RESIDENTIAL TELEPHONE SYSTEMS

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Business & Residential Telephones

Whether you have a new business, additional location, or need an update to an existing system, Ratel offers full service communications technology to keep your business connected. Today, communicating how and where you want has never been easier. However, sorting through the options is not. Ratel understands the importance of needed capabilities, clarity of phone calls, and reliability for your business today and tomorrow.

Ratel provides a free consultation to evaluate your communication needs. With this information, Ratel creates a custom recommendation for the system to deliver the needed capabilities at the best value.

Our service goes beyond the installation of the system. Ratel customizes your phone features, provides training of system and technical support  whenever needed. Ratel making the complex simple. It’s that easy. From VoIP systems to iCloud Based Solutions, Ratel delivers the most up to date system advances and execute the installation, programming and needed training while also servicing most existing brands.

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PBX Phone Systems -  A PBX (Private Branch Exchange) phone system provides dial  tone to multiple phones in your office using a fewer number of telephone service  lines. This is a “one-to-many” model, as opposed to having an individual service  line, “one-to-one”, for each and every phone. It works on the assumption that in  any office there are only a percentage of phones being used at any one time. Everyone shares service lines and there are fewer service lines than phone  handsets. Your advantage is simple, going with a PBX telephone system requires  fewer phone service lines (channels, bandwidth) and that saves you money. The  PBX phone system manages the whole process.

VoIP Phone Systems - Voice over IP (VoIP) is a digital phone system that leverages Internet-based  communications. VoIP phone systems converge voice, data and networking. VoIP phone systems provide enhanced Computer Telephone Integration. With VoIP phone systems, employees can make and receive calls remotely over the Internet, giving them virtual office connectivity. VoIP phone system, merge phone  communications with email, fax, web conferencing and video.

Multi-line Phone Systems - Like many businesses you started out with a phone line or two, caller ID, call  waiting and voicemail to answer your line when it is busy. Your needs have grown  and you’ve decided to look for increased capabilities. Multi-line phone systems  contain the standard features you need to do well in today’s business climate. Multi line phone systems typically add DID, night attendant, call transfer, call  forwarding and the ability to add additional phone lines when you need  them. Basically there are three main types of multi-line phone systems, PBX  business phone systems, Key business phone systems and KSU-less business  phone systems.

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Features include -

Advanced Calling Features        Auto Dialing        Automated Attendant        Automated Directory        Back Up Power

Bluetooth-Enabled Wireless Headsets        Call Forwarding        Centralize Feature Access for Multiple Locations

Cloud Based Phone Systems        Conferencing Features        Cordless Phones        Expandable Systems        Hands Free Operation

Home and Office Phone System Integration        Integration with Customer Relationship Management (CRM) System

Music on Hold        Night Service         Paging and Intercom        Presence Technology        Remote Location        Speed Dial

Unified Messaging        Video Conferencing         Voice Mail        Wireless IP Phones

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Panasonic offers you a variety of business phone systems that provide advanced, all-in-one solutions to help streamline your business communication needs. You will enjoy superb voice quality and range of friendly features including Bluetooth-enabled wireless headset support, large alphanumeric keys, “easy navigation programmable keys” and double tilt LCD displays. Panasonic telephone systems are designed to be modular and expandable, assuring your business communication investments are protected well into the future.

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